Our matcha powder lasts up to 12 months; however, for the ultimate freshness, we recommend that you finish consuming it within 6 months of opening.

Don’t forget to store in a cool and dry place away from direct sunlight (or the refrigerator) once opened.

Here’s are some tips to keeping your matcha fresh:

• Store the product in a cool and dry place
• Avoid direct sunlight
• Once opened, store the tin in the refrigerator for ultimate freshness

Our matcha is ceremonial-grade and sourced from Uji, Kyoto, Japan.

Yes, currently we ship to Singapore, Malaysia, Indonesia, and Australia! For purchases in Indonesia, you can find us at Tokopedia or Shopee ID.

Orders are fulfilled within 1–2 working days. Once dispatched, delivery to Singapore typically takes 1–3 working days. Shipping to Malaysia takes about 5 working days, and Australia takes 7–9 working days.
If you haven’t received your order, please contact us at hi@matchamasta.com.
Note: International orders may experience unexpected delays due to random customs checks

All orders shipped within Singapore will take 2-5 business days.

We offer standard shipping across Australia, with rates based on your order value:

• Free standard shipping on AUD199+
• AUD13 for anything below AUD199

All orders are shipped within Australia using standard delivery services.

Australian orders may be subject to duties, taxes, or customs fees. These charges are not included in our prices and are payable by the customer upon delivery.

Please note that shipments may be randomly held by customs for inspection, which can result in delivery delays beyond our control.

On the product page of your chosen item, select “Subscribe & Save”, choose your preferred delivery frequency, and check out as usual.

Your first order will arrive within 2–5 business days, and future deliveries will automatically follow the frequency you selected.

After placing your order, you’ll see a “Manage Subscription” button on the Thank You page. You’ll also receive an email with the same link.

Click either one, and you’ll be taken to your Subscription Portal, where you can easily view or manage your subscription details.

You have full control through your Customer Portal, where you can:

- View your subscription details and order history
- Cancel, pause, or resume your subscription anytime
- Skip or reschedule upcoming deliveries
- Adjust product quantities
- Add, remove, or swap products
- Apply discount codes
- Update your payment method and shipping address

You’ll be automatically charged on your renewal date each month, based on the day you first subscribed.

For example, if you subscribed on November 28, your next charge will be on December 28, and then on the 28th of every month after that.

We’ll send you a reminder email 7 days before your renewal so you have time to review or make any changes to your upcoming order — like skipping a delivery, swapping products, or canceling before payment is processed.

Yes! Here’s how:

1. In your portal, click “see more details” in the specific product you’ve subscribed to.
2. In the subscription details, click edit.
3. You will see the swap button, the add products button, and the delete button. Feel free to swap, remove, or add products that are qualified for subscription!

Yes; however, this is only applicable to Matcha + Protein and Matcha + Collagen. As you get the tins in the first order, our team will swap your order from tins to refill bags before your next delivery date comes, so you will receive the refills in your next orders instead of tins.

For the time being, we don’t have refill bags for Hojicha + Collagen and Matcha + Vitamin D.

Yes, you’re in full control! You can pause, skip, or cancel your upcoming delivery through your customer portal.

Just a heads up: You’ll need to make any changes (skip or cancel) at least 7 days before your next delivery date to give our team time to prepare your order.

We use a Pea protein blend!

You can get about 5g of protein (that’s a whole egg) in a day!

Collagen is the most abundant protein in your body and acts as the “glue” that holds everything together—skin, joints, bones, and more. Think of it as your body’s natural scaffolding for strength and elasticity.

We use Type 1 collagen peptides from fish scales—the ultimate beauty booster for skin, hair, nails, and joints.

1. Boost skin hydration and elasticity (hello, glow!)
2. Strengthen hair and nails
3. Support joint health and mobility
4. Promote stronger bones

Studies suggest that consuming at least 2500mg of hydrolyzed collagen peptides daily is safe and effective for improving skin, joint, and bone health. That’s about 2 cups of Matcha + Collagen.

You’ll be able to taste our Samidori cultivar matcha, where you’ll get tasting notes of rich seaweed with refined vanilla undertones. There’s no bitterness at all.