Shipping and returns
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A tracking link will be sent to your email once your order gets fulfilled!
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Orders take 1-2 working days to get fulfilled. After the order gets fulfilled, orders within Singapore usually take up to 2-4 working days, orders shipped to Malaysia will take about 5 working days, and orders shipped to the US will take about 9+ working days for standard shipping and 2-3 working days for priority shipping.
Please contact our team at hi@matchamasta.com if you have not received your order!
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You absolutely can! However, the Shipping Fee varies depending on the delivery location. For more details about the shipping costs, feel free to reach out to our Customer Support by clicking the WhatsApp button on our website.
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We currently only ship within Singapore, Malaysia and the US at the moment and there are shipping fees applied for these locations. But hey, no one can resist this Magic Nutrition. If you ✨ really ✨ want to have a sip of our matcha, do whisk up a message to hi@matchamasta.com and see the magic happen.
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Purchases are final and we do not accept returns or refunds.
However, if your order arrives damaged, please email us at hi@matchamasta.com as soon as you can! Just include your order number and a photo of the item. We’re here to help and will review each situation individually to find the best solution for you.